UMR, a UnitedHealthcare company, is the nation's largest third-party administrator (TPA). We have more than 65 years of experience in meeting the needs of customers with self-funded employee benefits plans.
Our experience and TPA market expertise has made UMR a trusted partner to more than 2,000 customers and their 3.1 million-plus members nationwide. Our customers range from mid-sized corporations to large hospital systems, multi-employer health care coalitions and state government-sponsored plans.
As a UnitedHealthcare company, UMR can offer the resources and savings power of the nation's largest proprietary provider network. Having the strength and backing of a Fortune 25 company also affords us access to powerful technology and capital investments in our systems.
We work closely with our clients to lower their medical costs, improve the health of their employee populations, and help them achieve their benefits goals. With a comprehensive selection of in-house products and services and external vendor relationships, UMR offers a total value based on our:
- Flexible benefits strategies
- Broad network access and deep discounts
- Integrated cost management solutions
- Best-in-class reporting capabilities
- Personalized customer service and member support
Our Customer First service model means clients have a designated point person to assist in long-term strategic planning and day-to-day management of their account. Each plan also has a designated service team to process member claims and answer their calls.
To learn more about UMR, please review the frequently asked questions document.