The reference materials below provide some key information you and your staff may find useful in identifying and administering the portfolio of UnitedHealthcare Medicare Advantage products.
Additional information about policies, protocols and other clinical and administrative topics are available on the website(s) listed below.
Although the process of integrating some of the key administrative systems continues, member data is currently housed in multiple systems. Please continue to check benefit plan information, eligibility, and claims status through the same website(s) you are accustomed to using based upon your contractual relationship with UnitedHealthcare and/or its affiliates or call the phone number listed on the back of the member Identification Card.
Additional Web sites:
If you are interested in reviewing the various Medicare plans offered by UnitedHealthcare in your service area, please use the "Find a Plan" function on UHCMedicareSolutions.com by entering a ZIP code. This member site can also be used to look up product specific benefits, formularies, and other network providers.
If you are interested in learning more about Medicare Part D prescription drug coverage or accessing related forms, please see the section entitled "Forms and information for plans with Part D prescription drug coverage" at UHCMedicareSolutions.com. Available topics and forms include direct member reimbursement, medication prior authorization, and the prescription drug transition process.
If you are interested in reviewing the UnitedHealthcare Dual Special Needs Plan offerings and the state specific administrative materials for these plans, please visit the "Healthcare Professionals" section of UHCCommunityPlan.com. Simply select your state from the drop down list in the "Already part of our network?" section of the page, then go to Billing and Reference Guides.