Effective April 22, 2015, View360 will no longer be available.
The change makes way for program tools specific to each of our health plans and their unique plan membership.
Over the last five years, View360 has provided care opportunity information about UnitedHealthcare members who may be due or overdue for preventive screenings or other health services. As UnitedHealthcare evolves to meet changing needs, we have introduced several new programs that communicate similar types of information to you.
Care measure reporting is part of the following programs. These programs will continue to be available after View360 is retired on April 22, 2015:
UnitedHealthcare Medicare Solutions
- Centers for Medicare & Medicaid Services (CMS) Star Ratings Quality Improvement: The monthly Patient Care Opportunity Report provides actionable information you can use to identify member adherence to preventive screenings, treatments and medications. For more information about this report, please call 866-270-5588.
- Gaps in Care: On Optum Cloud Dashboard, providers can view identified gaps in care information for UnitedHealthcare Medicare Solutions members. This comprehensive health data is based on claims and pharmacy records, and can be used to help improve quality of care. To view this information, please log on to Optum Cloud Dashboard > Eligibility & Benefits Center. If you don't have an Optum ID to access Optum Cloud Dashboard, please click here for registration information.
- UnitedHealth Premium ® Designation Program: The report suite currently available for the Premium designation program will soon feature a new monthly Healthcare Effectiveness Data and Information Set (HEDIS) Member Care Summary. The summary includes members who may be due or overdue for preventive screenings or other health services that may also be included in their Premium designation annual assessment. The launch of the monthly HEDIS Member Care Summary is scheduled for Q3 2015. If you are eligible for the Premium designation program and are an active View360 online user, you will automatically have access to the new report through UnitedHealthcareOnline.com. For more information, please call 866-270-5588
UnitedHealthcare Community Plan
- Monthly Early and Periodic Screening, Diagnosis and Treatment (EPSDT) and Preventative Health Measures reports are now available on UnitedHealthcareOnline.com. To view this information, please log on to UnitedHealthcareOnline.com and select the REPORTS link from the TOOLS AND RESOURCES menu. To learn more about UnitedHealthcare Community Plan member online reports, please call 866-270-5588.
If you have questions, please contact View360@uhc.com or 866-270-5588. Thank you.
View360 information is available only for UnitedHealthcare Commercial, UnitedHealthcare Community Plan and UnitedHealthcare Medicare Solutions members and reflects both adjudicated and pre-adjudicated patient claims data, and physician-reconciled data submitted through View360. Data is shared to the extent permitted by law.
Commercial coverage provided by or through UnitedHealthcare Insurance Company or its affiliates, including UnitedHealthcare of Arizona, Inc., UHC of California DBA UnitedHealthcare of California, UnitedHealthcare of Colorado, Inc., UnitedHealthcare of Oklahoma, Inc., UnitedHealthcare of Oregon, Inc., UnitedHealthcare Benefits of Texas, Inc., UnitedHealthcare of Texas, Inc., UnitedHealthcare of Utah, Inc. or UnitedHealthcare of Washington, Inc. Administrative services provided by United HealthCare Services, Inc. or their affiliates.