Contact Us
For questions regarding patient eligibility and benefits, visit or call the phone number on the back of the patient's medical card.
Service & Support
Online Support

If you are experiencing technical problems, need assistance in using the web site, or have questions related to transaction results or data displayed, please call our toll-free Help Desk at (866) 842-3278, Option 2.

If you have login or User ID Password issues, please call the UHC West Portal Provider Service Center at 1-800-693-8322.

Care Coordination

Contact the Care Coordination telephone number listed in your UHC West Health Care Professional, Facility and Ancillary Provider Administrative Guide or the number listed on the back of the patient's medical ID card.

Health plan coverage provided by or through UnitedHealthcare of California, UnitedHealthcare of Oklahoma, Inc., UnitedHealthcare of Oregon, Inc., UnitedHealthcare Benefits of Texas, Inc., UnitedHealthcare of Washington, Inc. Administrative services provided by United HealthCare Services, Inc., OptumRx or OptumHealth Care Solutions, Inc. Behavioral health products are provided by U.S. Behavioral Health Plan, California (USBHPC) or United Behavioral Health (UBH).